Privacy Policy

Dumpling Queen Restaurant ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at dumplingqueendallas.com (the "Site").

By using our Site, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

a. Information You Provide Directly

When you contact us, submit feedback, apply for a job, or make a reservation, you may provide:

• Your name
• Email address
• Phone number
• Message content
• Resume or application materials

b. Information Collected Automatically

When you browse our Site, we automatically collect certain anonymous usage data, including:

• Pages you view and the time spent on each page
• Buttons or links you click (identified only by generic labels such as "Menu Button" or "Contact Link")
• The date and time of your visit
• The domain name of the website that referred you (e.g., google.com)
• Your device type (desktop, mobile, or tablet)
• A random, anonymous identifier assigned to your browser session to help us distinguish unique visitors

What we do NOT collect:

• Your IP address
• Your precise geographic location
• Your browser fingerprint or detailed device information
• Any information from third-party cookies or advertising trackers

2. How We Use Your Information

We use the information we collect for the following business purposes:

• To operate, maintain, and improve our Site and services
• To understand how visitors interact with our Site so we can enhance the user experience
• To respond to your inquiries, feedback, or job applications
• To send you transactional communications (e.g., reservation confirmations)
• To comply with legal obligations

We do not use your data for targeted advertising, profiling, or automated decision-making.

3. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing or advertising purposes.

We may share information only in the following limited circumstances:

• Service Providers: With trusted vendors who help us operate our business (e.g., email delivery, web hosting), subject to confidentiality obligations.
• Legal Compliance: When required by law, court order, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case users will be notified.

4. Cookies and Similar Technologies

Our Site does not use third-party advertising cookies or trackers.

We use only:

• Essential cookies required for the Site to function (e.g., remembering your privacy preferences).
• Local storage to store an anonymous, random visitor ID that helps us count unique visitors. This ID is not linked to your name, email, or any other personal identifier, and it cannot be used to track you across other websites.

You can clear this data at any time by adjusting your browser settings or using our Opt-Out feature below.

5. Our Internal Analytics

We operate our own privacy-first analytics system. Unlike Google Analytics or other third-party services, our system:

• Runs entirely on our own servers
• Does not share data with Google, Meta, or any advertising networks
• Does not collect your IP address or personal identifiers
• Does not use cookies that track you across the internet

The data we collect is used solely to understand how our Site is performing—for example, which menu pages are most popular or whether visitors are finding our contact information easily.

6. Your Privacy Rights

Depending on your state of residence, you may have the following rights:

This policy is designed to comply with privacy laws applicable to residents of California (CCPA/CPRA), Texas (TDPSA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Oregon (OCPA), and other states with comprehensive privacy legislation.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). We do not "sell" or "share" your personal information as those terms are defined under California law.

7. How to Exercise Your Rights

Opt Out of Analytics Tracking

If you prefer that we do not collect anonymous usage data about your visit, you can opt out at any time using the control below:

You may also opt out by sending an email to manager.dumplingqueen@gmail.com with the subject line "Privacy Rights Request."

Data Deletion Requests

To request deletion of other personal information (such as feedback or job application data you have submitted), please email us at manager.dumplingqueen@gmail.com with:

• Your name
• The email address associated with your submission
• A description of the data you would like deleted

We will respond to verified requests within 45 days as required by applicable law.

8. Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy:

After the retention period expires, detailed logs are automatically deleted. Aggregated statistics are retained in a non-identifiable form and cannot be linked back to any individual.

9. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at manager.dumplingqueen@gmail.com, and we will promptly delete such information.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our Site may contain links to third-party websites (e.g., our Instagram or Facebook pages). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page indicates when this policy was last revised. We encourage you to review this policy periodically.

For material changes, we will notify you by posting a prominent notice on our Site.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: